Privacy Policy

Last updated: June 8, 2025

Our Commitment to Privacy

At Send Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our file sharing service.

Key Principle: We only collect the minimum information necessary to provide our service, and we never sell or share your personal data with third parties.

Information We Collect

We collect the following types of information:

  • Account Information: Username and encrypted password for account creation and authentication
  • File Metadata: Original filename, file size, upload timestamp, and download count
  • Usage Data: Basic usage statistics to improve our service
  • Technical Data: IP address and browser information for security purposes

We do not collect:

  • Personal identification information beyond your chosen username
  • Email addresses or phone numbers
  • File contents or content analysis
  • Tracking cookies or advertising data

How We Use Your Information

Your information is used exclusively for:

  • Providing file upload and sharing services
  • User authentication and account management
  • Generating unique file IDs and download links
  • Tracking download statistics for your files
  • Maintaining service security and preventing abuse
  • Improving service performance and reliability

Data Security

We implement multiple security measures to protect your data:

  • Encryption: All passwords are encrypted using industry-standard hashing
  • Secure Storage: Files are stored with unique identifiers, separate from metadata
  • Access Control: Only authenticated users can access the admin panel
  • Server Security: Protected directories and security headers prevent unauthorized access
  • File Isolation: Each file is assigned a unique ID, preventing enumeration attacks
Note: While we implement strong security measures, no system is 100% secure. Please avoid uploading highly sensitive information.

Data Sharing and Third Parties

We do not sell, trade, or share your personal information with third parties, except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

QR Code Service: We use a third-party QR code generation service (qrserver.com) to create QR codes for your download links. No personal information is sent to this service, only the public download URL.

Data Retention

We retain your data as follows:

  • Account Data: Retained until you delete your account
  • Uploaded Files: Retained indefinitely unless manually deleted
  • File Metadata: Retained alongside the associated files
  • Usage Logs: Retained for 30 days for security purposes

You can delete your uploaded files at any time through the admin panel. Contact us if you wish to delete your account and all associated data.

Your Rights

You have the right to:

  • Access your personal data and file information
  • Update or correct your account information
  • Delete your uploaded files at any time
  • Request deletion of your account and all data
  • Export your file metadata
  • Withdraw consent for data processing

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Significant changes will be highlighted and may require your renewed consent.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@sendpro.com
Made With ❤️ by the Send Pro Team