At Send Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our file sharing service.
Privacy Policy
Last updated: June 8, 2025
Our Commitment to Privacy
Information We Collect
We collect the following types of information:
- Account Information: Username and encrypted password for account creation and authentication
- File Metadata: Original filename, file size, upload timestamp, and download count
- Usage Data: Basic usage statistics to improve our service
- Technical Data: IP address and browser information for security purposes
We do not collect:
- Personal identification information beyond your chosen username
- Email addresses or phone numbers
- File contents or content analysis
- Tracking cookies or advertising data
How We Use Your Information
Your information is used exclusively for:
- Providing file upload and sharing services
- User authentication and account management
- Generating unique file IDs and download links
- Tracking download statistics for your files
- Maintaining service security and preventing abuse
- Improving service performance and reliability
Data Security
We implement multiple security measures to protect your data:
- Encryption: All passwords are encrypted using industry-standard hashing
- Secure Storage: Files are stored with unique identifiers, separate from metadata
- Access Control: Only authenticated users can access the admin panel
- Server Security: Protected directories and security headers prevent unauthorized access
- File Isolation: Each file is assigned a unique ID, preventing enumeration attacks
Data Sharing and Third Parties
We do not sell, trade, or share your personal information with third parties, except:
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
QR Code Service: We use a third-party QR code generation service (qrserver.com) to create QR codes for your download links. No personal information is sent to this service, only the public download URL.
Data Retention
We retain your data as follows:
- Account Data: Retained until you delete your account
- Uploaded Files: Retained indefinitely unless manually deleted
- File Metadata: Retained alongside the associated files
- Usage Logs: Retained for 30 days for security purposes
You can delete your uploaded files at any time through the admin panel. Contact us if you wish to delete your account and all associated data.
Your Rights
You have the right to:
- Access your personal data and file information
- Update or correct your account information
- Delete your uploaded files at any time
- Request deletion of your account and all data
- Export your file metadata
- Withdraw consent for data processing
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Significant changes will be highlighted and may require your renewed consent.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@sendpro.com
Made With ❤️ by the Send Pro Team